Collecting payments during your auction

The Live Auction Dashboard is a separate view built for the event itself, designed to be used on phones or iPads by your on-site team.

To access it, click the Live Auction Dashboard button in the top-right corner of the Live Auction Items tab, enable the link, then copy and share it with your staff. There's no app to install — it opens right in a browser.

When an item sells, the winning bid is entered from the Live Auction Items tab in-app. Click Place Winning Bid on the item and enter the final amount.

Once recorded, the Live Auction Dashboard generates a QR code for that item.

With the bid recorded, your on-site staff have two ways to collect payment from the Live Auction Dashboard:

• Scan to pay: Open the item's QR code and show it to the winner, who scans it and pays on the spot.
• Collect bidder information: Enter the bidder's name, email, phone, and company (optional). From here you can email them a payment link to pay later, or simply save their details so the organizer can follow up directly.

By default, winning bids are placed from the in-app Live Auction Items tab. If you'd rather your on-site staff record bids themselves, enable On-site Bid Entry in the Live Auction Items tab.

With this on, staff can enter the final winning bid directly from the Live Auction Dashboard — no one needs to be working in-app.

You can also handle payment tasks in-app from the Live Auction Items tab: copy and send a payment link, and edit or add bidder details.

Note that QR codes are only generated on the Live Auction Dashboard, not in-app.

If a bidder's details need to be changed, this can only be done in-app.

Go to the Live Auction Items tab and click Edit Bidder Details.