Live Auction

Tracking payments and receipts

Monitor payment status and manage receipts in one place.

1

Understanding your reports

The Reports tab shows the status of every item and bid. Expand an item to view its bidder details. Each item displays one of three payment statuses:

  • Paid: The bidder has completed payment.
  • Payment Link Emailed: A bid was placed and a payment link was sent, but payment hasn't come through yet.
  • Pay Later: You've collected the bidder's details, but no payment link has been sent.
Understanding your reports
2

Following up on unpaid items

Depending on an item's status, the three-dot menu offers different follow-up options:

  • Pay Later: Send the payment link or mark the item as paid.
  • Payment Link Emailed: Send a reminder email or mark the item as paid.
  • Paid: Resend the receipt or view the receipt.